STUDY – Job-Related Anxiety in the Age of Artificial Intelligence: A Systematic Review of Workplace Dynamics – Athia Tri Rizkina, Helga Graciani Hidajat, Ika Andrini Farida
AI-related anxiety arises when employees feel that they may lose important resources. These include job security, income and benefits, professional skills, professional identity, workplace relationships, as well as time, motivation, and physical or mental energy.
According to the Conservation of Resources theory, the threat of losing these resources, or their actual loss, causes stress and anxiety. The theory also highlights the phenomenon known as the “loss spiral,” whereby an initial loss can trigger further successive losses, gradually intensifying employees’ levels of stress and psychological pressure.
To mitigate the negative effects of AI implementation, the authors recommend collaboration among employees, managers, and organizations. Proposed solutions include digital skills training programs, the development of coping strategies, greater awareness, and the establishment of clear policies governing the use of artificial intelligence.
The study also proposes directions for future research, such as integrating digital technologies—particularly blockchain and IoT systems—into sustainable production chains in order to increase transparency and consumer trust. Future studies could also examine how digital sustainability information influences purchasing intentions and compare the effectiveness of conventional eco-labels with interactive digital methods of presenting information.